Introductory Text
Contact Us
We value our customers and are here to assist you with any questions or concerns. Whether you need help with an order, have a question about our watches or parts, require support for a product, or simply want some expert advice, please don't hesitate to reach out. Our team, backed by over 20 years of watch industry experience, is ready to help.
You can contact us using the form below, or reach out directly via email or phone during our business hours. We aim to respond to all inquiries within 24-48 business hours.
Before contacting us, you might find a quick answer in our FAQs or Shipping Policy.
Contact Form Section
Send Us a Message
● Full Name: (Required, Text Input)
● Email Address: (Required, Email Input)
● Phone Number: (Optional, Text Input)
● Order Number: (Optional, Text Input - useful for order-related inquiries)
● Subject: (Required, Dropdown or Text Input)Dropdown Options: Order Inquiry, Product Question, Return/Warranty Request, Watch Modding Advice, General Inquiry, Partnership Inquiry
● Message: (Required, Text Area)
Privacy Note:
● "We respect your privacy. Your information will only be used to respond to your inquiry. See our Privacy Policy."
Contact Information Section
Other Ways to Reach Us
Content:
● Email:General Inquiries & Support: info@watchzest.com
○ Sales & Product Questions: info@watchzest.com
● Phone:+8615730370130
○ Availability: Monday - Friday, 9:00 AM - 5:00 PM [Specify Timezone, e.g., EST]
● Business Address: WatchZest
○ [Room 605, No. 11, Ruian Road, Yantian, Fenggang Town]
○ [Dongguan, Guangdong Province, 523690]
○ [China]
Customer Support Links
Quick Resources
Content:
● Frequently Asked Questions (FAQs): Find answers to common questions about products, shipping, and returns.
● Shipping Policy: Learn about our shipping methods, costs, and delivery times.
● Return & Refund Policy: Understand our process for returns and refunds.
● Warranty Information: Details about the warranty coverage for our products.
Design Considerations
● Layout: Clean, two-column layout often works well (form on one side, contact info/map on the other) or a stacked layout.
● Clarity: Ensure contact information is easy to find and read.
● Responsiveness: Form and layout should adapt well to mobile devices.
● Spam Protection: Implement CAPTCHA or similar protection on the contact form.
