Privacy policy

At WatchZest (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.watchzest.com.

Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers; we do not store full payment information)

Order & Technical Information

  • Order history and transaction details
  • IP address
  • Browser type and device information
  • Cookies and usage data related to site performance and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order, shipping, or support inquiries
  • Provide customer service and after-sales support
  • Improve website functionality and user experience
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal and regulatory obligations

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Analyze website traffic and performance
  • Improve marketing and advertising effectiveness

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Marketing and advertising platforms (where applicable)

These third parties are required to use your information only for the purposes specified and in accordance with applicable data protection laws.

International Data Transfers

If you are located outside China, please note that your information may be transferred to and processed in countries where our service providers or operations are located. We take reasonable steps to ensure your data is protected during international transfers.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal, tax, and accounting requirements

When your data is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Object to or restrict certain data processing activities

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@watchzest.com
📞 Phone: +86 157 3037 0130

Business Address:
Room 605, No. 11, Ruian Road
Yantian, Fenggang Town
Dongguan, Guangdong 523000
China