Contact information

At WatchZest, we value our customers and are committed to providing prompt and reliable support. Whether you need help with an order, have questions about our watches or parts, require product support, or are looking for expert guidance, our team is here to help.

With over 20 years of experience in the watch industry, we aim to provide accurate information and professional assistance for every inquiry.

We strive to respond to all messages within 24–48 business hours.

Before reaching out, you may also find helpful information in our Shipping Policy, or Return & Refund Policy.

Send Us a Message

You may contact us using the form below or reach out directly via email or phone.

Contact Form Fields:

  • Full Name (required)
  • Email Address (required)
  • Phone Number (optional)
  • Order Number (optional – recommended for order-related inquiries)
  • Subject (required)
    • Order Inquiry
    • Product Question
    • Return / Warranty Request
    • Watch Modding Advice
    • General Inquiry
    • Partnership Inquiry
  • Message (required)

Privacy Notice:
We respect your privacy. Your information is used solely to respond to your inquiry. For more details, please review our Privacy Policy.

Other Ways to Reach Us

Email

Phone

  • +86 157 3037 0130
  • Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (China Standard Time, GMT+8)

Business Address

WatchZest
Room 605, No. 11, Ruian Road
Yantian, Fenggang Town
Dongguan, Guangdong 523000
China